Frequently Asked Questions

eTAXPOINT is a tax-based computerized accounting software which uses TAX Code rules and regulations and other tax laws and issuances in recording business information. It will assist companies in the accounting cycle, making the steps of the cycle easier to keep track of and record.
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eTAXPOINT functional and technical expertise coupled with extensive taxation knowledge and know-how makes eTAXPOINT the ideal choice for automated solutions that resolve both tax and accounting difficulties. eTAXPOINT is focused on developing software solutions for taxpayers to pay the correct taxes and for the government to collect the correct amount of taxes. eTAXPOINT aims to make it easy for taxpayers and the government to work hand in hand to promote social responsibility and good governance for a more progressive Philippines.

eTAXPOINT has powerful modules which complies with the rules and regulation of BIR. It easily generates the mandatory requirements which are the book of accounts, tax returns and attachments in just a click of a button. It will help you maximize the benefits of taxation as the system will guide you with the proper process of recording transactions. Automatically generates DAT file of VAT Summary list ready to upload in the system of BIR.

Yes, it has accreditation from BIR and was tagged as tax based accounting software.

No, eTAXPOINT does not provide trial version of the system for security purposes.

The basic package of eTAXPOINT is Ultimate Bookkeeping Tools. It provides all the basic bookkeeping, tax compliance needs and management reports.

Customization of eTAXPOINT is available from Advanced Edition to Open Edition.

Want to know more about eTAXPOINT Customization?
You may call us at (02) 470 2813
or email us at [email protected]

Only purchased versions are upgradable which starts from Bookkeeping Edition to Open Edition. All our subscription version is not entitled for upgrade.

Want to know more about eTAXPOINT Upgrades?
You may call us at (02) 470 2813
or email us at [email protected]

At CLIENT’s request, eTAXPOINT will consider developing modifications or additions that materially change the utility, efficiency, functional capability, or application of the COVERED SOFTWARE ("Enhancements") at such charge and on such schedule as the parties may mutually agree in writing. One example would be to customize in order to transform it into a turn-key opportunistic high throughout environment for a specific application.

You may call us at (02) 470 2813
or email us at [email protected]

Yes, each user will have their own log-in and password.

Yes, level of security for each user will be based on their roles and functions assigned in their account.

No, there are no external system attached with eTAXPOINT.

Yes, the system employs Disaster Recovery Plan.

Yes, the system includes Back-up and Recovery function.

eTAXPOINT implements full back-up of database. It is done per request of client via remote control connection.

Each client is responsible for their own back-up of their data. eTAXPOINT will only back-up client's database upon request.

Yes, eTAXPOINT have archiving system incorporated with the back-up function.

No, the system does not allow redundancy of data.

Yes, the system employs audit trail for each transaction done in the system.

All transactions made in the system (Add/Edit/Delete) is automatically logged in the audit trail.

Yes, the system have E-invoicing functionality.

The system have an inbound E-invoicing.

The system is capable of printing inbound E-invoices but does not have the capability to print outbound E-invoices.

E-invoices can be automatically entered into the system by uploading process.

Yes, E-invoices can be edited unless they are already printed or has a record in the official receipt transaction.

Yes, it does.

It has been proven and tested that the system with stable internet connection will run smoothly and simultaneously even numbers of user are logged in at the same time.

There are two ways to do the installation. It can be done either by online or onsite. Onsite installation will be scheduled based on the availability of both parties and will require a minimal fee.

After installation, eTAXPOINT sets all hardware serial numbers and an ID number specific to the product's license  to generate a unique installation ID.  This installation ID is sent to eTAXPOINT to verify the authenticity of the product key and to ensure that the product key is not being used for multiple installations.

Yes, eTAXPOINT has a built in training module only be accessible for a period of time but optional to retain by a minimal cost subscription. We also provide training by appointment schedule.

Want to know more about eTAXPOINT Training?
You may call us at (02) 470 2813
or email us at [email protected]

The free training module included in the system will be accessible for one month. Any further training using the module will require additional fee. Onsite training period will be based on the eTAXPOINT edition the client avails.

To know more about eTAXPOINT Training,
You may call us at (02) 470 2813
or email us at [email protected]

eTAXPOINT will assist you while processing on the first recording and processing of your documents and we will provide one(1) day scheduled Training to users to get up to speed in the shortest possible time. eTAXPOINT will help you in understanding the numerous features of eTAXPOINT. At the start of the implementation eTAXPOINT charts out the Training Map and by the end of implementation users gain valuable expertise of the usage of the software.

To know more about eTAXPOINT Training,
You may call us at (02) 470 2813
or email us at [email protected]

Questions and concerns of our clients are handled through phone call and email.

You may call us at (02) 470 2813
or email us at [email protected]

Our customer service support is only available from 9:00 AM to 5:30 PM Monday to Friday.

You may call us at (02) 470 2813
or email us at [email protected]

Yes, maintenance support is provided free for 1 year to all our purchased versions and is optional to continue with a very minimal cost.

Maintenance support covers all updates in conformance to technology upgrades and tax law changes.